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Jeep Grand Cherokee Recalled Over Incorrectly Programmed Instrument Panel Cluster

Jeep Grand Cherokee L 8 photos
Photo: Jeep / edited
Jeep Grand CherokeeJeep Grand CherokeeJeep Grand CherokeeJeep Grand CherokeeJeep Grand CherokeeJeep Grand CherokeeJeep Grand Cherokee
FCA US LLC has identified a problem affecting select 2024 model year Jeep Grand Cherokee sport utility vehicles. According to documents filed by the Auburn Hills-based automaker with the National Highway Traffic Safety Administration, suspect vehicles may experience a display in the speedometer displaying the correct speed.
In addition to increasing the risk of getting a speeding ticket, said condition results in a noncompliance with Federal Motor Vehicle Safety Standard 101 for automotive displays and controls. The problem stems from the instrument panel cluster software, meaning that an update will fix this issue.

FCA US Customer Experience informed the folks at FCA US Technical Safety and Regulatory Compliance of the described condition on February 28, 2024. Warranty data, customer assistance records, and field data were reviewed through October 2024, with the automaker determining that 7,198 units of the Grand Cherokee had been produced for the 2024 model year exclusively with incorrectly programmed IPCs.

The suspect population can be split into the 2024 Jeep Grand Cherokee and its long-wheelbase sibling. Production dates range from December 13, 2023 through January 7, 2024 for both versions of the mid-size utility vehicle. By variant, make that 3,996 examples of the long-wheelbase Grand Cheroke L and 3,202 of the regular-wheelbase model.

Dealers have already been instructed to update the instrument cluster panel software at no charge to affected customers. Owner notification letters, on the other hand, will have to wait until December 17, 2024. The automaker clearly states that plug-in hybrids are not affected, meaning that Grand Cherokee vehicles with the standard 3.6-liter Pentastar V6 and the available 5.7-liter HEMI V8 are included in this safety recall.

Jeep Grand Cherokee
Photo: Jeep
It's worth noting that Stellantis North America discontinued the larger engine for the 2025 model year. Back for model year 2024, the 5.7-liter mill was exclusive to the Grand Cherokee L. In said application, it develops 357 horsepower and 390 pound-feet (529 Nm) of twist, enabling a best-in-class towing capacity of 7,200 pounds (3,266 kilograms).

As per the press kits for the 2025 models, the regular-wheelbase Grand Cherokee 4xe is the most powerful and torquiest of the bunch. Rated at 6,000 pounds (2,720 kilograms) for maximum towing capacity, the PHEV develops a very respectable 375 horsepower and 470 pound-feet (637 Nm) of torque.

Similar to the body-on-frame Wrangler 4xe, the unibody Grand Cherokee 4xe combines a 2.0-liter turbo I4 with an eight-speed automatic, two electric motors, and a high-voltage battery. The first motor doubles as a generator, whereas the second provides electric propulsion to the tune of 134 horsepower and 195 pound-feet (264 Nm).

Good for up to 25 miles (40 kilometers) of all-electric range, the plug-in hybrid is the most expensive Grand Cherokee of the lot, with prices kicking off at 60,490 dollars. Excluding destination charge, the Pentastar-engined Grand Cherokee is 36,495 buckaroos, while $36,495 is the base MSRP of the Grand Cherokee L.
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 Download: Jeep Grand Cherokee L and Grand Cherokee IPC software recall (PDF)

About the author: Mircea Panait
Mircea Panait profile photo

After a 1:43 scale model of a Ferrari 250 GTO sparked Mircea's interest for cars when he was a kid, an early internship at Top Gear sealed his career path. He's most interested in muscle cars and American trucks, but he takes a passing interest in quirky kei cars as well.
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